This product is covered by a 5 year manufacturer’s guarantee, giving you added peace of mind. It is made using high quality materials and is designed for long term everyday use in the home.
The guarantee covers manufacturing faults and defects that occur under normal domestic use.
What is not covered
- General wear and tear from everyday use
- Damage caused by overloading or using the blanket box for purposes other than storage
- Misuse whether accidental or deliberate, including standing or sitting on the lid if not designed for seating
- Failure to follow care and maintenance guidance
- Damage caused by moisture, damp conditions, or prolonged exposure to direct sunlight
- Incorrect assembly or storage
- Commercial or institutional use
- Unauthorised modifications or alterations
- Clearance, ex display, or modified products
- Failure to follow the terms of the guarantee
If an issue arises during the guarantee period, our customer support team will work with you to resolve it quickly and fairly. This may include a repair, replacement parts, or another suitable solution where appropriate.
Full guarantee terms are available here.
Please note:Â This guarantee does not affect your statutory rights.